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Operator notification: Driver declines a trip assignment
Operator notification: Driver declines a trip assignment
Amir Ghorbani avatar
Written by Amir Ghorbani
Updated over a week ago

When does this notification get sent?

If a trip is assigned to a driver and the driver has rejected the trip, then an email/SMS notification will go out to all members via the configured channels (email, SMS or both).

What does this notification say?

Email:

"Hi [operarorName],

Your driver, [driverName], just declined the trip that you assigned to them."

SMS:

"Hi [operarorName],

Your driver, [driverName], just declined the trip that you assigned to them."


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Note:

This feature is behind a setting configurable within the operator app - one corresponds to email notifications and one to SMS notifications.


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