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Resolving Driver Availability Conflicts in Moovs: A Step-by-Step Guide

This method systematically clears and re-establishes a driver's availability.

Jeffrey avatar
Written by Jeffrey
Updated over a week ago

Step 1: Get Driver's App Link

  • Go to Drivers: In Moovs, navigate to Settings > Drivers.

  • Select Driver: Click the driver you need to manage.

  • Copy Link: On their profile, click the (...) menu and select "Copy Driver App Link."

  • Open Link: Paste the link into a new browser tab and press Enter.

Step 2: Go to Availability Calendar

  • Access Availability: On the driver's app page, click "My Availability" at the top right.

  • View Calendar: This will take you to their availability calendar.

Step 3: Clear All Existing Availability

  • Click Schedule: On the calendar, click any "available" schedule block.

  • Delete Schedule: In the pop-up, click "Delete."

  • Confirm Deletion: Click "Yes, delete all."

    • Note: This deletes that block and all future recurring instances for that day.

  • Repeat: Continue deleting all remaining availability blocks until the calendar is empty.

Step 4: Create New Availability for Each Day

  • Click Empty Slot: On the calendar, click an empty time slot for a day you want to set availability. This will open an "Add Event" window.

  • Select "Available": Make sure the "Available" button (with the green checkmark) is selected.

  • Set "FROM" Date: Click the calendar icon to select the start date.

  • Set "FROM" Time: Click the clock icon to set the start time.

  • Set "TO" Date: Click the calendar icon to select the end date.

  • Set "TO" Time: Click the clock icon to set the end time.

  • Optional: Repeat: If this availability repeats, check the "Repeat" box and configure the recurrence options.

  • Add Event: Click the blue "Add" button to save the new availability.

  • Repeat: Add new availability blocks for every day the driver is available.

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