How to Port in Your Toll-Free Number
Need to port in your toll-free number? No problem, Moovs has you covered!
Let's dive into the details.
Who can use this feature
Moovs Administrators can initiate a toll-free port request by filling out and submitting a
If you are a Moovs Administrator, you can easily request to port in your toll-free number by following these simple steps:
Submit a port request
First, you'll need to provide the account information for your toll-free numbers and return a signed LOA to our Porting team. Please contact them directly at support@moovsapp.com or Moovs chat.
We want to have all the details correct the first time, as if any amendments are made after submission, the request actually restarts from the beginning and therefore delays the entire timeline.
Check a port request status
Toll-free ports can take 5-10 business days to process assuming no issues with the submitted LOA form. Rest assured we will keep you informed, and when your toll-free numbers port successfully, we'll send an email to the Moovs Admin.
If you want to check the status of your toll-free port request, you can do so by contacting our Porting team at support@moovsapp.com. They will be able to provide you with updates and any necessary information regarding your request.
That's all there is to it! With Moovs, porting in your toll-free number is a simple and hassle-free process. If you have any further questions or concerns, please don't hesitate to reach out to our support team for assistance.