One of the challenges for many of our new Operators is getting through the initial setup challenges. Fortunately, Moovs has made it very easy and straightforward to get your Moovs Payment set up.
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How to Fix Moves PaymentErrors
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If your customers are reporting an error message similar to the image above, then the reason is your Moovs Payment hasn’t completed its initial setup and verification.
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To fix this, all you need to do is to access your Settings>General>Payments>Complete Account Setup

Here are the status indicators for your Moovs Payments
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Once you have completed your Account Setup, you should be able to start accepting credit card payments on your platform!