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Booking a Seat

Learn how to book seats on the shuttle app

Amir Ghorbani avatar
Written by Amir Ghorbani
Updated over a week ago

Reserving Your Seat on the Shuttle: A Step-by-Step Guide

Thank you for choosing our shuttle service for your transportation needs. We understand that reserving a seat on the shuttle can sometimes be confusing, so we have put together this step-by-step guide to help you through the process.

First, you will need to navigate to the “Trips” section of our website. This can usually be found in the main menu or by clicking on the “Trips” tab. Once you are on the “Trips” page, you will see a list of all scheduled trips for the upcoming week.

Next, you will need to choose the specific date you plan to use the shuttle service. Our shuttle runs on a set schedule, so it is important to select the correct date to ensure you reserve a seat on the correct trip.

After selecting the date, you will need to identify and select the correct address that corresponds to your intended shuttle route. Here, you will have the option to reserve your seat for a complete round trip, a one-way trip to the office, or a return trip from the office.

Once you have selected your desired trip, you will need to pick your preferred pick-up location and the time you wish to be picked up. This will ensure that the shuttle knows where and when to pick you up for your trip.

Finally, to finalize your reservation, simply click on the “confirm” button. This will confirm your seat on the shuttle and you will be all set for your trip.

After confirming your reservation, you will be issued a boarding pass for your scheduled trip. This pass will serve as your ticket for the shuttle and will need to be presented to the shuttle driver upon boarding.

And that’s it! You have successfully reserved your seat on the shuttle. We hope this guide has been helpful and we look forward to seeing you on board our shuttle soon.

Need help or have questions?

If you have any questions, please contact Swoop support team at: support@swoopapp.com or contact (415) 702-4438 via call or text.

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